Email us
support@anlover.com
We answer every email, usually within one business day. Our team works Monday to Friday, 9:00 to 18:00 China Standard Time (UTC+8).
What to include
If your message is about an existing order, please include your order number so we can help you faster. For a product fault or shipping damage, photos of the item and the packaging let us resolve things in one reply instead of several.
Common questions
- Where is my order? You will receive a tracking number by email once your order is dispatched. See our Shipping Policy for delivery times.
- Can I return this? See our Returns & Refunds page for what can be returned and how.
- Is the packaging discreet? Yes. No product name appears on the box or the shipping label.
Business details
anlover is operated by Shenzhen Aipinle Technology Co., Ltd.
Shajing, Bao’an District, Shenzhen, Guangdong, China